FAQs
General
What type of photos do you offer?
What you see is what you get. It's a set of photos I have been taking around the world and I am now sharing.
What is your artistic style?
Look at my first blog post. It reveals my take to photography.
Where can I see more of your work?
I am currently working on a polished social presence that works in continuity with this website. I'll announce it when ready. I also encourage you to explore my website periodically and delve deeper into my portfolio as the set of pictures expands.
Do you offer custom orders or commissions?
Not at this stage. If you have particular needs or ideas, I am not excluding to expand to different services in the future.
How can I contact you with questions?
You can contact me through the 'Contact' page on my website or by emailing me at [email protected]. I'm happy to answer any questions you may have.
Digital Files
What file formats do you provide?
Digital files are typically provided in high-resolution JPEG format. If you require a different format, such as TIFF, please let me know, and I'll do my best to accommodate your request.
What is the resolution of the digital files?
The resolution of the digital files will be sufficient for high-quality printing and personal use for most pictures. If you have specific printing needs, please inquire, and I can provide more detailed information.
Are there any restrictions on using the digital files?
Digital files are intended for personal use. Commercial use of the images, such as for marketing or advertising purposes, requires a separate commercial license. Please contact me to discuss licensing options.
How will I receive my digital files?
You will receive your digital files via download link when you complete the transaction.
What is your return policy for digital files?
Due to the digital nature of the files, there are no refunds or exchanges for digital purchases. Please ensure you have carefully reviewed your order before completing your purchase.
Prints
What printing services do you use?
I partner with a professional printing lab, MPix, that utilizes high-quality archival materials and printing techniques to ensure the longevity and vibrancy of your prints.
What printing materials are available?
A variety of printing materials are available. Please refer to the product descriptions for specific options and pricing.
What sizes are available?
I offer a range of standard print sizes. Custom sizes may be available upon request. Please inquire for specific options and pricing.
How long does it take to receive prints?
Shipping times may vary depending on your location and the chosen shipping method.
What are your shipping costs?
Shipping costs will be calculated by the print service provider based on the size and weight of your order and your shipping address. Shipping costs will be clearly displayed during the checkout process.
What is your return policy for prints?
I still have to define the detailed policy. At the moment the prints of my photos are subject to the MPix return policy.
Do you offer framing options?
Framing options are available as one of the standard print features. They include a variety of frame types and sizes.
Copyright & Licensing
Do I own the copyright to the images I purchase?
You do not own the copyright to the images you purchase. You are purchasing a limited-use license for personal enjoyment.
Can I use the images for commercial purposes?
Commercial use of the images, such as for marketing or advertising purposes, is generally not permitted without a separate commercial license. Please contact me at [email protected] to discuss licensing options.
Can I reproduce or distribute the images without permission?
Reproduction or distribution of the images without written permission is strictly prohibited.
Payment & Ordering
What payment methods do you accept?
I rely on Stripe for secure payments. That includes all major credit cards, Apple Pay, Google Pay and the major state-of-art systems.
Is my online purchase secure?
Yes, all online transactions are processed through a secure payment gateway that utilizes industry-standard encryption to protect your information.
How do I place an order?
You can easily place an order through my website. Simply browse my portfolio, select the images you'd like to purchase, and follow the on-screen instructions to complete your order.
Can I cancel or modify an order?
You may be able to cancel or modify your order within a certain timeframe. Please refer to my order cancellation policy for specific details. If you have any questions, please contact me as soon as possible.
Can I purchase digital files internationally?
Yes, you can purchase digital files from anywhere in the world. Once you have the digital file, you can then have it printed by a local print service in your country.
Can I order prints outside the United States?
No, physical print orders are currently limited to shipping within the United States.